Human Resilience

The 2005 bomb attacks on London's transport network did not just cause death and physical injury. Many people had to confront unimaginable scenes and situations, with long-term consequences. In the wake of the attacks, the Transport for London press office decided it needed to look at ways of building the mental resilience of the team, as well as improving our understanding of dealing with stress every day. Emerald Jane Turner has worked with us to develop new approaches to building mental resilience that have not only proved highly valuable but also highly appreciated by the team.