This training has supported our HR team to be aware of stress, anxiety and depression in the workplace, giving practical examples on how to manage employees effectively whilst supporting the individual using a variety of methods. The course also  gave the People team support in managing our own emotions and caring, and  supporting each other

There were lots of practical exercises which can be applied in one on one meetings, mediation sessions. Gave HR Managers a good sense of which  triggers to look out for when dealing with stressed employees. Both Siobhan and Emerald were very knowledgeable and took the time to understand our business. There experience was well shared. The course material was well explained and delivered.

The guidance proved to be invaluable to me… as a direct result of this I was able help employees to recover and get back to normal duties far quicker than I thought would have been possible under the circumstances.

In summary, the role Emerald played from the co-ordination of the response from the counsellors, the hands on time spent directly with those affected and, the ongoing help, advice and support she has provided me personally, has proved to be invaluable to those involved and to the business as a whole.

The 2005 bomb attacks on London's transport network did not just cause death and physical injury. Many people had to confront unimaginable scenes and situations, with long-term consequences. In the wake of the attacks, the Transport for London press office decided it needed to look at ways of building the mental resilience of the team, as well as improving our understanding of dealing with stress every day. Emerald Jane Turner has worked with us to develop new approaches to building mental resilience that have not only proved highly valuable but also highly appreciated by the team.